Click & Collect at Rembrand
Click & Collect
Our Click & Collect service allows you to order and pay for products for collection at any of our branches across Scotland.
If the product you need isn’t available at your local branch, one of our sister companies may be able to help:
- For collections in England, visit Arnold Laver.
- For more branches across Scotland, check out Thornbridge Timber.
Orders are picked upon your arrival, so please allow at least two hours after placing your order before coming to collect. You can check our branch opening times.
All orders are subject to stock availability.
Click & Collect FAQs
When will my order be ready for collection?
Your order will be picked when you arrive. Please allow at least two hours after placing your order before coming to collect. You can check our branch opening times.
During what times can I collect my order?
You can collect your order during branch opening hours. Find your local branch’s opening times here.
How long will you hold my order for?
We will hold your order for up to one week after the confirmed collection day. If your order isn’t collected within this time, we will contact you to confirm if you still intend to collect it.
What do I need to bring to collect my order?
Please bring a copy of your order confirmation (on your phone or printed) as proof of purchase.
Can I collect on behalf of someone else?
Yes, you can collect on behalf of someone else. Simply enter the relevant collection name when placing your order. To ensure a smooth collection, please bring a copy of the order confirmation (on your phone or printed).
Can I place a collection and delivery in the same order?
Yes! As you add each product to your basket, you’ll have the option to choose between collection or delivery.
With our Click & Collect service at Rembrand Timber, you can minimise delays to your project.
Check online to confirm stock availability, place your order and collect it from your nearby branch on the same day.
At Rembrand Timber, our friendly colleagues will ensure that everything is ready for your arrival to collect your order.
When you visit our Click & Collect location, simply follow the instructions provided by our branch team. They will keep in touch with you to confirm all the necessary details.
We are committed to making your Click & Collect experience smooth and convenient at Rembrand Timber.
Our helpful team will bring your order directly to your vehicle when you arrive at the designated pickup area. All you need to do is park and we will take care of the rest.
If you need any help, please don't hesitate to get in touch with our expert team.