FAQs on Artificial Grass

General Questions

What are the main benefits of installing artificial grass in my garden?

The main benefits include:

• Minimal maintenance.
• Year-round green appearance.
• Cost-effectiveness over time.
• Durability in various weather conditions.

How does the appearance of artificial grass compare to natural grass over time?

Over time, artificial grass maintains a consistently green and manicured appearance, unlike natural grass, which can vary in colour and condition with the seasons and weather.

Can you provide a detailed guide on the maintenance required for artificial grass?

Artificial grass requires minimal maintenance, which includes occasional brushing to keep the blades upright, removing debris, and occasionally rinsing to keep it clean.

Product Questions

What artificial grass types do you offer, and how do they differ in appearance?

We offer a variety of artificial grass types that differ in blade length, colour, and texture, designed to suit various applications from ornamental gardens to heavy-footfall areas.

Are there any environmentally friendly options available in your artificial grass range?

Yes, our range includes environmentally friendly options made from recycled materials and designed to be fully recyclable, minimising the environmental impact.

How long does artificial grass typically last, and what warranty do you provide?

Artificial grass typically lasts 10-20 years, depending on the usage and maintenance, and the uspplier can provide a warranty that covers for up to 8 years.

Installation Queries

What is the process of installing artificial grass, and how long does it usually take?

The installation involves preparing the base, laying a weed membrane, installing the artificial grass, and securing it in place, typically taking 1-2 days, depending on the area size.

Can I install the artificial grass, or do I need professional assistance?

While DIY installation is possible, professional installation is recommended to ensure the best finish, proper drainage, and long-term durability.

What preparations are needed in my garden before installing artificial grass?

Preparations include removing any existing grass, levelling the ground, ensuring proper drainage, and installing a suitable sub-base to support the artificial grass.

Safety and Environmental Concerns

Is artificial grass safe for children and pets, and does it contain harmful chemicals?

Our artificial grass is safe for children and pets, made from non-toxic materials, and is free of harmful chemicals, ensuring a secure playing environment.

How does artificial grass impact local wildlife and the broader environment?

Artificial grass has a low impact on local wildlife and can be beneficial by reducing water usage, eliminating the need for pesticides, and providing a durable green space.

Does artificial grass provide drainage solutions, and how does it handle heavy rain?

Artificial grass has built-in drainage to effectively handle heavy rain, preventing waterlogging and ensuring the surface dries quickly.

Functional Questions

Can you customise the look and shape of the artificial grass to fit specific garden designs?

Yes, we can customise the shape and layout of the artificial grass to fit any garden design, accommodating curves, slopes, and various landscape features. Do get in touch if you have bespoke requests.

How does artificial grass withstand heavy usage in play areas or pet zones?

Our artificial grass is designed to be durable and withstand heavy usage, ensuring it remains lush and inviting for play areas and pet zones alike.

Are different shades or colours of artificial grass available to match my garden's theme?

Yes, we offer a range of shades and colours to perfectly match your garden's theme, ensuring a seamless and aesthetic integration into your outdoor space.

Aftercare and Service

What kind of after-sales support do you offer, and how can I reach out if I have issues?

We provide comprehensive after-sales support, including customer service assistance, maintenance advice, and warranty claims, ensuring your satisfaction and the longevity of your artificial grass.